WHAT YOU WILL DO
- Provide first-line technical support to internal teams (engineering, product, etc.)
- Troubleshoot and resolve technical issues related to Amanotes games and platforms
- Diagnose and escalate complex issues to senior engineers
- Document technical procedures and knowledge base articles
- Monitor system performance and identify potential problems
- Assist with the automation of IT processes
- Stay up-to-date on the latest technologies and industry best practices
QUALIFICATIONS
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- Understanding of networking concepts and troubleshooting methodologies
- Familiarity with Mac and Windows operating systems
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Problem-solving skills and a keen eye for detail
- Passion for gaming (a plus)
About Amanotes
We are Amanotes - a dynamic interactive music company that's using
cutting-edge technology to transform how people experience music. Since 2014, we have dominated the global simple music game market with over 3 billion downloads and more than 100 million monthly active users. As world’s top Music Game Publisher and top App Publisher from Southeast Asia by downloads, our ambition is to create the world's #1 interactive music ecosystem where “Everyone Can Music” in any way they want.
As we embark on our journey, we're working hard to broaden our portfolio with more advanced products like music gaming hub, music simulation, and music education apps. Come join our music-filled workplace and let's create some magical music experiences together!
How To Apply?
Click the button or contact us at talents@amanotes.com.
How do we hire
PHONE SCREENING
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